Effective Date: April 15, 2025

At Elegant Orisha, your privacy matters. This Privacy Policy explains what information we collect, how it’s used, your rights under California law, and how we protect your data. By using our website (ElegantOrisha.com), you agree to this policy.

Privacy and Security

This Privacy Policy describes how Elegant Orisha (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elegantorisha.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters.  This Privacy and Security Policy is governed by our Terms and Conditions. To the extent there is a conflict between the terms of the Privacy and Security Policy and the Terms and Conditions, the Terms and Conditions shall govern. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By using the Site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy, and it supersedes any earlier version.

If you have any questions about our policy please contact us at ElegantOrisha@gmail.com.

What Information Do We Collect?

We collect several types of information depending upon how you use our site.

When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date). If you pay by check, you provide us with your checking account information, including your checking account number, bank routing number and, in some instances, driver’s license number and date of birth. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of your purchases. In addition, if you are a registered user and have signed in when you enter this information, it will automatically be saved.

When you become an ElegantOrisha.com registered user, we collect your name, mailing address, email address, birth date and password, including the information you choose to include in communications with us, for example, when sending a message through the Services.

This information is gathered to make your shopping experience as a registered user as quick and easy as possible. 

Our primary goal in collecting personal information-including your first name, last name, purchase history, phone number(s), valid email and residential address and credit card data-is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you.

When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.

We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper.

Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

• Know what data we collect.
• Request access or deletion of your data.
• Correct inaccuracies in your information.
• Opt out of the sale or sharing of personal info (we do not sell your data).

To exercise any of these rights, email us at: ElegantOrisha@gmail.com

IP Addresses and Browser Information

When you visit our website, we will automatically collect certain information describing your visit, including your IP address and browser information. This information provides us with data regarding the use of the Website.

Cookies

We and some of our third-party service providers use cookies on our website. A cookie is a small text file written by an Internet server to a website user's browser where information is exchanged between them, and which is stored on a computer's hard drive to allow us to recognize and track users on our Website to assist us in providing our customers with a productive online experience. Cookies enable us to store information about your use of our website such as the areas you visit and the length of your stay. You can disable cookies in your browser settings, though it may affect website functionality. Should you choose to disable any cookies associated with the Website, you will not be able to take full advantage of all the Website's features, but you should be able to navigate the Website without difficulty.

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

Children’s Privacy

We do not seek, nor will we knowingly collect personal information from anyone under the age of 15.

How We Use the Information We Collect

When we collect information from you, we may use it for a number of purposes, including to:

·        Process, manage, complete and account for transactions, including purchases and refund, and exchange requests.

·        Fulfill your gift card orders.

·        Improve merchandise selections and customer service.

·         Respond to your comments and inquiries.

·         Help us understand Website activity and improve your use of our website; and
 Help us prevent fraud and minimize credit risk.

In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also combine the information we collect with other public demographic information.

With Whom We Share Your Information

We may share your personal information with our staff and third parties who perform services for us or with whom we contract for the purposes described in this Privacy Notice. For example, we may use third parties to host our Website, operate certain of its features, send e-mails, print or send mailings, other promotions, conduct customer research, authorize and process your payments, manage and analyze data and our advertising effectiveness, data analytics, customer support, cloud storage and fulfill gift card orders. We may also share your information when you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

These third-party service providers are given the information that they need to perform their designated functions, and we do not authorize them to use or disclose your personal information for their own or any others’ marketing purposes.

On rare occasions we may also be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court or agency orders, or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce our Website Terms of Use or this Privacy Notice.  This includes exchanging information with other companies or organizations for fraud protection and credit risk protection.

We partner with trusted third parties to run our website:

• Shopify – eCommerce operations
• Google Analytics – website behavior tracking

These services may collect data under their own privacy policies. We do not sell or share your data with unauthorized third parties.

How Secure Is Your Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also use a secure server hosting location, firewall protection, controlled access and encryption technology to protect your data. While no system is completely foolproof, we take the security of your personal information very seriously, we follow industry standards to protect your information, and our security measures are designed to protect that information in a responsible manner.

Links

Our website may contain links to other sites that are not owned or operated by Elegant Orisha. These include links to sites hosted by our service providers or partners. Also, links to our website may be featured on other websites on which we advertise. These links are not intended to be referrals or endorsements of the linked or host sites, and Elegant Orisha   does not warrant, represent or assume any responsibility or liability for the accuracy, security, completeness, reliability of information, or operation of any linked site (or any site contained in a linked site) or any host site, or the practices or privacy and other policies contained in any linked site (or any site contained in a linked site) or any host site. We advise you to familiarize yourself, therefore, with the specific legal, privacy and security information contained in any such linked or host sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Anti-Spam Policy

Elegant Orisha is 100% opposed to unsolicited commercial email ("spam"). We do not send emails to anyone without permission, and we do not sell or provide email addresses to any unauthorized third party. If you receive any unsolicited emails from spammers, please be assured that Elegant Orisha   did not provide your email address to such parties.

This does not mean that we can prevent spam from happening on the Internet. Unfortunately, spammers obtain email addresses in a number of devious ways, including when you respond and ask to be taken off a spam email list, and in some cases by just generating emails to millions of random email addresses in the hopes of getting a few "live" ones. Please be assured that we hate spam as much as you do.

All that said, if you believe that you have received unsolicited email from us, click here to contact us and we will investigate. Please be assured that we strive not to contact anyone without permission, and if you prefer not to receive any further communications from us, just tell us and we'll try to make sure you never hear from us again.

Credit Card, Purchase and Payment Information

When you purchase an item through the Site, you are required to select a method of payment. For credit cards, we reveal only the last four digits of your credit card numbers when confirming an order. We transmit your entire credit card number to the appropriate credit card company in an encrypted format during order processing. We keep your credit card information on file in an encrypted format, taking precautions to maintain physical, electronic and procedural safeguards over your credit card information. We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the Site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the Site. We do not sell and will not divulge your purchase information to third parties other than as specified in this Privacy and Security Policy without your permission unless we are legally entitled to obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.

How Long Do We Keep User Information?

We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims). We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Conditions of Use, Notices, and Revisions
If you choose to visit ElegantOrisha.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the state of California.

 If you have any concern about privacy at ElegantOrisha.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms of Service will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ElegantOrisha@gmail.com or contact us at 7176 Citrus Valley Avenue, Eastvale, CA, 92880, US.

Changes to This Policy

We may update this policy as needed. All updates will be posted on this page with a new effective date.

Last Updated: April 16, 2025